The Wait Mate® system is an enterprise software and hardware tool that combines the power of interactive media with the strength of data tracking and analysis. This intuitive, patent pending system consists of :
Pagers that will allow people to play video games, receive news feeds, and view the restaurant menu while they are waiting to be seated
Table/Room Management Software that is integrated with the pagers to allow better reporting, and more streamlined work processes
Management and Operations Software that intuitively collect data and monitor trends to make management more effective and efficient in decision making
Reporting Tools that can be viewed on site or online to track data pertinent to business operations.
Every system automatically comes equipped with all of these tools, and has the ability to adapt to your organization's needs and structure with minimal effort (Restaurants, Hospitals, Resorts, anywhere with a waiting area).
You will be amazed at how affordable this system is! In fact, it may even generate income for you organization!!!
Contact us with a letter of interest, and we will provide more details on the product, prepare a quote specifically for your group, and supply a pricing tool to assist in your decision making process.
Wait Mate® Pagers
Patent pending interactive multimedia device provides menu, establishment information, advertisements, entertainment and live news updates to waiting patrons
Created to act as a traditional pager or table-top marketing (replace table tents)
Wait Mate® pagers communicate directly with operations software allowing collection, transmission and data mining of vital business operations and advertising data that is not yet captured by any other services or systems
Server and staff call functions from the pager
Completely customizable media, surveys, graphics, and reporting tailored and integrated to client's needs
Hundreds of media choices (Games, Surveys, News Feeds, Sports Feeds, and Commercials — you add your text or branding) available for use on the device, and interchangeable for no cost with a subscription to the Wait Mate® Service
Tracks patron attrition, wait times, dine times, staff efficiency, other statistics
Provides interactive map of all tables, bathrooms, and stations
Provides accurate wait time quotes
Manages table availability
Tracks status of all stations and provides real-time notification of trouble areas
Handles call-in and internet reservations
Accommodates “Dinner and a Movie”, guarantees guest check-out by specific time by expediting parties
Adaptive help menus guide employees to operate the program more efficiently as they become more familiar
Tracks pager status
Wait Mate® Management System
Allows multiple kiosk and client connections to facilitate team communication from strategic locations within the facility (Kitchen Display Systems or Registration Kiosks)
Uses statistical data to analyze customer load levels and other factors based on time of day, day of the week, month, and year.
Integration with existing time and payroll systems
Employee Time Clock punch in/out
Full staff scheduling with "if-then" analytics
Hourly, Daily, weekly, and monthly summaries for employees and operations data
On-screen visual cues for new employees guides the user through the process in simple terminology
Wait Mate® Reporting System
All operational and measured media data is provided back to the management via a dashboard display accessible through the individual establishment's or corporation's secure portal site
Dashboard display allows users to quickly identify problems and “drill down” into more detailed reports providing more effective management tools
Reports are available on site and online making it easier to monitor operations for management
Reports can be customized to user preferences, and allow user "permissions" to restrict reporting levels for employees
Reporting can be consolidated and aggregated for store to store and industry analysis
Manage Pager Content (Games, Advertising, Menu, Other Media) through the online portal
Each system is enabled with the ability to play interactive multimedia on the Wait Mate® pagers
User screens and interfaces on the pagers will be customized with your organizational logo
Media can consist of games, surveys, interactive menus, or anything your organization desires
Media content (Games, Advertising, Menu, Other Media) can be managed and altered through the online portal to add and remove media as your organization wishes without charge
We even supply professional stock media that can be utilized for your organizational needs without any additional fees
Interested in examining the Wait Mate® for your organization?
Select the appropriate Letter of Interest and fax back to (888) 364-4684. We will supply you with a detailed quote, more product details and a pricing model to assist in your decision making process.
